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CAROL NEUBERGER

SUMMARY OF QUALIFICATIONS

Professional with strong verbal and written communications skills
Designed and published several office newsletters resulting in increased public relations
Talent in writing and disseminating highly technical information
Skilled in computer graphics and graphic design
Counseling, teaching and case management skills

COMPUTER SKILLS

HTML, PowerPoint, PageMaker, QuarkXPress, Adobe Illustrator, Photoshop, Dreamweaver 3, Flash,
Access, Visual Dbase, Excel, Microsoft Windows, Fortran, Basic

Web Page: rentauntiec.tripod.com (includes art and writing samples)

PROFESSIONAL EXPERIENCE

RESEARCH INTERVIEWER, BAY AREA RESEARCH, MD   2001-Present
.Conducted phone surveys for research studies; trained new employees
.Conducted assessments at client site
.Utilized Excel to update spreadsheets

RESEARCH STATISTICIAN I CONTRACTUAL, OFFICE OF PRIMARY CARE, MD   2000
.Conducted dental surveys and maintained data in spread sheets
.Researched demographic statistics and computed ratios to determine shortage areas
.Performed internet searches to obtain maps and locations of population centers and dentists
.Utilized Visual dBase to view demographic data in Claritas

TELE-MARKETER, GANNETT TELE-MARKETING, BALTIMORE, MD     1999-2000
.Sold mortgage loan products, credit cards and magazine subscriptions to consumers
.Conducted political surveys, coaching customers about computer patch-through procedures

EDUCATIONAL PURSUITS FOR GRADUATE SCHOOL     1997-1999

ACADEMIC TUTOR/REHAB. COUNSELOR, KEY POINT, BALTIMORE, MD     1995-1997
.Co-led academics classes; tutored clients with chronic mental illness in math and reading
.Purchased and installed educational software and taught clients computer skills
.Administered skill-level tests and placed clients appropriately in classes
.Provided case management and counseled clients concerning rehabilitation goals
.Documented progress notes, individual rehabilitation plans and social histories

VOLUNTEER: TESTER / TEACHER'S AIDE / INSTRUCTOR / ACTIVITY ASSISTANT     
.Phoenix Project: Tested hardware and assembled working PC's for schools    (2000-2001)
.Lifeskills Center: Taught child print and fine motor skills under direction of an O.T. (1995)
.Wellwood Elementary School: Tutored foreign children in language arts:   (1995)
   Planned lessons, designed and implemented learning activities, and evaluated progress
.Homewood Literacy Program: Taught word processing and basic computers skills   (1995)
.JCC: Led developmentally disabled adults in art, movement, and song   (1995)

SECRETARY, COURT APPOINTED SPECIAL ADVOCATE PROGRAM, BALTIMORE, MD   1994
.Published program newsletter and designed posters and fliers to increase agency public relations
.Wrote letters, edited court reports, updated database and processed paperwork
.Advised callers about CASA and referred them to appropriate social service agencies

SECRETARY, INTERIM, BALTIMORE, MD      1991-1994
.Prepared technical resumes, reports and correspondence
.Organized, edited and published several branch newsletters

EDUCATION

B.S., Business Administration, University of Maryland, College Park, MD
Graphic Design/Studio Art, Catonsville Community College, Catonsville, MD